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Privacy Policy

Last updated: February 11, 2025

1. Information We Collect

Sensai collects and processes the following information when you use our service:

  • Your email address and Gmail data through OAuth authentication
  • Email content for generating AI responses
  • Usage data to improve our service
  • Account information you provide during registration
  • Payment information processed securely through our payment provider

2. How We Use Your Information

We use your information to:

  • Provide email response generation services
  • Improve our AI model and service quality
  • Communicate with you about our service
  • Process payments and manage your subscription
  • Send important updates about service changes
  • Provide customer support

3. Data Protection

We implement appropriate security measures to protect your personal information. Your data is encrypted both in transit and at rest using industry-standard encryption protocols.

We maintain strict access controls and regularly audit our security practices to ensure your data remains protected.

4. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

  • With service providers who assist in operating our platform
  • When required by law or legal process
  • To protect our rights or the safety of our users
  • With your explicit consent

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

privacy@sensai.com

Or visit our Contact Page

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