Terms of Service

1. Service Description

Sensai provides AI-powered email response generation and customer communication services. By using our service, you agree to these terms and conditions.

Our platform helps businesses automate and enhance their email communications using artificial intelligence technology.

2. User Responsibilities

By using Sensai, you agree to:

• Provide accurate and complete information during registration
• Use the service in compliance with all applicable laws and regulations
• Maintain the security and confidentiality of your account credentials
• Not use the service for any unlawful or prohibited purposes
• Not attempt to reverse engineer or compromise the service
• Respect the intellectual property rights of Sensai and third parties

3. Data Usage

By using Sensai, you grant us permission to:

• Access and process your email data to generate AI-powered responses
• Store necessary data to provide and improve our service
• Use anonymized and aggregated data to enhance our AI models
• Analyze usage patterns to improve user experience

For more details on how we handle your data, please refer to our Privacy Policy.

4. Subscription and Payments

Sensai offers various subscription plans with different features and pricing. By subscribing to a paid plan:

• You authorize us to charge your payment method on a recurring basis
• Subscription fees are billed in advance on a monthly or annual basis
• You can cancel your subscription at any time through your account settings
• Refunds are provided in accordance with our refund policy

5. Service Limitations

Our service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

• Uninterrupted or error-free service availability
• The accuracy or quality of AI-generated responses
• That the service will meet all your specific requirements

We reserve the right to modify, suspend, or terminate the service at any time with reasonable notice.

6. Intellectual Property

All content, features, and functionality of Sensai, including but not limited to software, text, graphics, logos, and trademarks, are owned by Sensai or its licensors and are protected by intellectual property laws.

You retain ownership of your email content. By using our service, you grant us a limited license to process your content solely for providing the service.

7. Limitation of Liability

To the maximum extent permitted by law, Sensai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the service
• Any unauthorized access to your data
• Any errors or inaccuracies in AI-generated content
• Any third-party conduct or content on the service

8. Indemnification

You agree to indemnify and hold harmless Sensai, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.

9. Termination

We may terminate or suspend your access to the service immediately, without prior notice, if you breach these terms or engage in any conduct we deem harmful to other users or the service.

Upon termination, your right to use the service will cease immediately. Provisions that by their nature should survive termination shall survive.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the updated terms on our website and updating the "Last updated" date.

Your continued use of the service after changes become effective constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

legal@sensai.com

Or visit our Contact Page